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To obtain an exchange, please follow the instructions below:

- From our website, go through the normal ordering process by selecting the computer's make, model and clip style (of the item that you want to receive for the exchange) until you reach the stage where you add the keys to your shopping cart.
- Note the part number(s) of the item(s) added to the cart. These are the part numbers you will use for the exchange.
- Fill out the information below.  The part number field should contain the part number that you are requesting.  The Key(s) Requested field is where you place the keys that you need as an exchange.  The Transaction ID is the 9 digit number that was shown when the order was completed.  You should also have received this in your email inbox to the email address provided when you placed your order.  One example of this would be 301746294.
Key cap(s) you need
Part number you need
Transaction ID
Email address
First Name
Last Name
To help expedite the process, although not necessary, please provide with your exchange a self addressed, stamped envelope.

Print this page and fill out the information above and package your exchange.  Send the exchange to the following address:

ATTN: Patrick
13446 Poway Road #304
Poway, CA 92064