How to Identify Your Laptop Model

• Turn the laptop over and look for a white or black Dell label with a 7-character Service Tag. The Service Tag is usually more reliable than a marketing name such as Inspiron 15.
• On many Inspiron, Latitude, Precision, XPS, Vostro, and Alienware laptops, the same Service Tag is available in BIOS by tapping F2 at startup.
• In Windows, open Dell SupportAssist or Command Prompt and run wmic csproduct get name to see the system model.

Ordering tip: Use the full series and model name, such as Latitude 5420 or Inspiron 15 3511. If Dell shows only a Service Tag, use Dell support to translate it to the exact model before ordering a key.

• HP notebooks usually have the product name, model number, serial number, and Product No. on a label on the bottom cover or inside the battery compartment on older removable-battery models.
• For Pavilion, Envy, Spectre, ProBook, EliteBook, Stream, and HP Chromebook models, the public model name may be shown as a family name while the Product No. narrows the exact keyboard configuration.
• In Windows, HP Support Assistant can show the product name and product number if the bottom label is worn.

Ordering tip: Search by the model family first, then confirm the full model shown by HP. For example, 15-dy and 15-ef systems can look similar but use different keyboard parts.

• ThinkPad, ThinkBook, IdeaPad, Yoga, Legion, and Flex laptops usually have a bottom label with the product name and an MTM, often formatted as four characters plus a configuration code.
• Lenovo Vantage can show the product name, serial number, and Machine Type Model without removing the laptop from service.
• On ThinkPad systems, BIOS and the bottom cover label are often the best sources because the keyboard layout can vary by generation and region.

Ordering tip: Use the visible family and generation, such as ThinkPad T14 Gen 2 or Yoga C940-14. The MTM helps confirm the exact generation when model names are similar.

• Choose Apple menu > About This Mac to see the MacBook model name, year, and serial number.
• Most MacBook, MacBook Air, and MacBook Pro models also have an A-number printed in very small text on the underside, such as A1706, A1989, or A2338.
• Apple keyboards changed from scissor to butterfly and back to scissor across different years, so the year and A-number both matter.

Ordering tip: Match both the MacBook model/year and the A-number when available. A MacBook Pro 13-inch from 2017 and one from 2020 may not use the same key mechanism.

• Acer laptops normally have a bottom label that lists both a serial number and an SNID. The SNID is the shorter numeric identifier used by Acer support.
• Aspire, Extensa, Nitro, Predator, Swift, and Chromebook models may show a model family on the bezel or palmrest, but the bottom label gives the exact model.
• Acer Care Center or AcerSense can show the serial number and system information if the label is missing.

Ordering tip: Use the model name such as Aspire 5742, Nitro 5 AN515, or Predator Helios 300. The SNID can help confirm the exact configuration through Acer support.

• Alienware laptops are Dell systems, so the Service Tag on the bottom label or in BIOS is the best identifier.
• Older Alienware M-series systems may have model names like M17x-R2, while newer systems use names such as Alienware 15 R3 or m15 R6.
• Dell SupportAssist can translate the Service Tag into the exact Alienware model and configuration.

Ordering tip: Use the Alienware model and revision. M17x, 17 R1, and m17 models are different families and can use different keyboard parts.

• ASUS and ROG laptops usually print the model name and serial number on a sticker on the bottom cover.
• MyASUS can show the product model and serial number. BIOS, often opened with F2 during startup, can also show the model name.
• ROG, TUF, VivoBook, Zenbook, Transformer, and Chromebook systems may use long model names such as UX305, X555, G750, or FX505, so copy the full string.

Ordering tip: Search by the complete ASUS model, not only the retail series. VivoBook 15 alone is too broad; X512, F512, or similar model codes identify the keyboard family.

• Compaq laptops are part of the HP family, so many models use HP-style bottom labels with product name, serial number, and Product No.
• Older Presario models may have a label inside the battery bay, especially when the main bottom label has worn off.
• Windows system information may show only a broad Presario name, so use the printed product label when possible.

Ordering tip: Presario CQ and older Compaq business models often have similar exterior names. Use the full model such as CQ60, CQ61, or CQ71 before choosing a keyboard.

• eMachines laptops often share Acer support labeling, with an SNID and serial number on the bottom of the laptop.
• Some models have the exact D-series or eM-series model printed near the label, while the palmrest may show only the eMachines brand.
• If the label is worn, Acer support tools can sometimes identify the machine from the SNID or serial number.

Ordering tip: Use the full model such as eM250, eM350, D525, or D725. These budget systems can share chassis parts, but keyboard clips still vary.

• Gateway laptops commonly use Acer-style labels on the bottom cover with SNID, serial number, and model information.
• NV, NE, LT, MX, MT, and MS-series names may appear on stickers or in system information, but the bottom label is usually the strongest source.
• If the model sticker is missing, use the SNID or serial number through Acer/Gateway support to confirm the exact model.

Ordering tip: Gateway model numbers can be close across generations. Use the full NV, NE, LT, or MX model string before selecting the keyboard layout.

• For Logitech keyboard products, look at the underside of the keyboard, the original box, or Logitech Options/Logi Options+ for the exact model name.
• MX Keys, MX Keys Mini, and MX Keys Mini for Mac are separate products even though the names are similar.
• The serial number helps with warranty support, but the product model name is usually what you need for replacement key matching.

Ordering tip: Match the exact Logitech keyboard model and platform. A Mac-layout MX Keys product can use different legends and key shapes from the standard layout.

• MSI notebooks usually have a bottom barcode label with the serial number and model information.
• BIOS and MSI support utilities may show a Marketing Name such as GE63 Raider, GS65 Stealth, GL75, or Creator series.
• Gaming models can have region-specific keyboard layouts, so the full marketing name and screen-size family are useful.

Ordering tip: Use the exact MSI series and model, such as GE63 Raider or GS65 Stealth. The Marketing Name helps separate similar chassis with different keyboard layouts.

• Samsung laptops and Galaxy Book systems usually place the model number and serial number on the bottom cover or a bottom label.
• Samsung support pages and device settings can also show model information when the printed label is difficult to read.
• Older Samsung Series 3, 5, 7, and 9 notebooks may use NP-series model numbers that are more specific than the retail series name.

Ordering tip: Use the NP-series or Galaxy Book model number when available. Series names alone are too broad for keyboard matching.

• Sony VAIO laptops vary by era: many have the model and serial number on the bottom cover, while some have a service tag area under or near the battery.
• VAIO Care or older Sony utilities may show the product name and serial number in Windows.
• Look for VGN, VPC, PCG, SV, or SVE model prefixes; these prefixes are more useful than the VAIO brand name alone.

Ordering tip: Use the full VAIO model prefix and number, such as VGN-SR, VPC-F, or SVE series. VAIO retail names are often not specific enough.

• Toshiba and Dynabook laptops usually have a bottom label with model number, part number, and serial number.
• Satellite, Satellite Pro, Tecra, Portege, and Qosmio systems often use both a family name and a detailed model-part number; the detailed model is the safest identifier.
• Some Toshiba tools such as PC Diagnostic Tool can show the model information in Windows if the label is worn.

Ordering tip: Use the full Satellite, Tecra, Portege, or Qosmio model, such as Satellite L755 or Tecra A11. Model-part numbers help confirm close variants.