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Terms & Conditions

Consumer Terms of Sale — please read carefully before placing your order and retain a copy for future reference.

1. Format of the Contract

1.1 These terms of sale apply to all goods supplied by Laptop-Keys.com, whose registered office is at 13446 Poway Rd #304 Poway, CA 92064, registered in California No. 101-179053 (the "Supplier").

1.2 No contract exists between you and the Supplier for the sale of any goods until the Supplier has received and accepted your order.

1.3 An acceptance of your offer to buy the goods will be sent shortly after your order. However, we do have the right to terminate the contract in the event that the goods are unavailable, mis-priced, or cleared funds are not received.

1.4 The contract is subject to your right of cancellation (see below).

1.5 The Supplier may change these terms of sale without notice to you in relation to future sales.

2. Description and Price of the Goods

2.1 The description and price of the goods you order will be as shown on the Supplier's website at the time you place your order.

2.2 The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock we will not accept your order. If after acceptance the Supplier discovers within 14 days that the goods are unavailable, we may terminate the contract and refund or re-credit you for any sum that has been paid.

2.3 Every effort is made to ensure that prices shown on the Supplier's website are accurate at the time you place your order. If an error is found within 14 days of accepting your order, the Supplier will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order. If we do not receive confirmation within 14 days of informing you of the error, the order will be cancelled automatically and any payment refunded.

2.4 In addition to the price, you may be required to pay a delivery charge for the goods.

3. Payment

3.1 Payment for the goods and delivery charges can be made by any method shown on the Supplier's website at the time you place your order. Payment shall be due before the delivery date, and time for payment shall be a fundamental term of this agreement, breach of which shall entitle the Supplier to terminate the contract immediately.

3.2 There will be no delivery until cleared funds are received.

3.3 Payments shall be made by you without any deduction whatsoever unless you have a valid court order requiring an amount equal to such deduction to be paid by the Supplier to you.

4. Delivery

4.1 The goods you order will be delivered to the address you give when you place your order. Some deliveries are not made outside the United States.

4.2 Orders will be processed within 48 hours of receipt of payment and will be delivered as per the requested delivery option, provided no additional security checks are required and all stock items are available.

4.3 If delivery cannot be made to your address for reasons under the Supplier's control, the Supplier will inform you as soon as possible.

4.4 If you deliberately fail to take delivery of the goods, the Supplier may: (a) store the goods until actual delivery and charge you for reasonable costs (including insurance) of storage; or (b) sell the goods at the best readily obtainable price and account to you for any excess over the price you agreed to pay, or charge you for any shortfall.

4.5 If you fail to take delivery because you have cancelled your contract, the Supplier shall refund or re-credit you within 30 days for any sum that has been paid. You shall be required to return the goods to the Supplier at your own cost.

4.6 Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered through reasonable or unavoidable delay in delivery.

5. Risk / Title

5.1 The goods are at your risk from the time of delivery.

5.2 Ownership of the goods shall not pass to you until the Supplier has received in full all sums due to it in respect of the goods and all other sums which are or become due from you on any account.

5.3 The Supplier shall be entitled to recover payment for the goods even though ownership has not yet passed.

6. Your Right of Cancellation

6.1 You have the right to cancel the contract at any time up to 10 days after you receive the goods. Please note that this policy has some limitations and does not apply to business customers.

6.2 To exercise your right of cancellation, you must give written notice to the Supplier by hand, post, or via our Contact Us page, giving details of the goods ordered and (where appropriate) their delivery. Notification by phone is not sufficient.

6.3 Except in the case of faulty or misdescribed goods, if you exercise your right of cancellation after the goods have been delivered, you will be responsible for returning the goods to the Supplier at your own cost. You must take reasonable care to ensure the goods are not damaged in transit.

6.4 Once you have notified the Supplier that you are cancelling the contract, the Supplier will refund or re-credit you within 30 days for any sum that has been paid.

6.5 Except in the case of faulty or misdescribed goods, if you do not return the goods as required, the Supplier may charge you a sum not exceeding the direct costs of recovering the goods.

7. Warranty

7.1 All goods supplied by the Supplier are warranted free from defects for 60 days from the date of supply (unless otherwise stated). This warranty does not affect your statutory rights as a consumer.

7.2 This warranty does not apply to any defect arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended, failure to follow the Supplier's instructions, or any alteration or repair carried out without the Supplier's approval.

7.3 If the goods supplied to you are damaged on delivery, you should notify the Supplier in writing via the Contact Us page within 7 working days.

7.4 If the goods develop a defect while under warranty or you have any other complaint, you should notify the Supplier in writing as soon as possible, but in any event within 14 days of discovering the damage, defect, or complaint.

8. Limitation of Liability

8.1 If you are a consumer, the Supplier shall not be liable to you for any loss or damage where: (a) there is no breach of a legal duty owed to you by the Supplier; (b) such loss or damage is not a reasonably foreseeable result of any such breach; or (c) any increase in loss or damage results from breach by you of any term of this contract.

8.2 Nothing in these conditions excludes or limits the liability of the Supplier for death or personal injury caused by the Supplier's negligence or fraudulent misrepresentation.

8.3 If you are a business customer, the Supplier shall not be liable to you for any indirect or consequential loss or damage (whether for loss of profit, loss of business, depletion of goodwill, or otherwise) which arise out of or in connection with this agreement.

9. Data Protection

The Supplier will take all reasonable precautions to keep the details of your order and payment secure. Unless the Supplier is negligent, the Supplier will not be liable for unauthorised access to information supplied by you.

10. Images

Product images are for illustrative purposes only and may differ from the actual product. These terms of sale and the supply of the goods will be subject to United States law and the United States courts will have jurisdiction in respect of any dispute arising from the contract.

We're happy to clarify anything.

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